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Good customer service

Yesterday I mentioned that our garden order arrived. We went outside to plant the strawberries today, and discovered that there were only 24 plants instead of the 25 that were supposed to be in the package.

I went through and double-checked each one, just to be sure there weren’t two stuck together when they’d been set in the holes. There weren’t – there were only 24 plants. I finished planting them and came inside.

After a call to customer service, they’re sending me not just the one more, but 25 more plants. I’m not sure how long they’ll take to get here, but I’m anxious to get them. I’m really excited to be able to put twice as many strawberries in our garden than we originally planned.

We ordered from Stark Bros. Their catalog looks absolutely wonderful, and I’m hoping the plants grow as well as their catalog implies!

The post Good customer service first appeared on Fruit of Her Hands.


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